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WorkFeedbackRequest

Represents a single feedback request on a subject or topic (question) to a single recipient in the feedback application. In the case of offered feedback, WorkFeedbackRequest represents feedback that is offered about a subject. In the performance application, WorkFeedbackRequest represents a request for feedback on a set of questions from a question set, on a subject—for the recipient to complete and submit.

The original WDC feature is unavailable as of Spring '22. This object isn't available as of API version 54.0. For more information, see Phased WDC (legacy Work.com) Feature Retirement.

Note

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Additional Considerations and Related Objects

After a request’s state is changed to Submitted, fields can’t be changed, except for LastSharedDate and IsUnreadByOwner.
If LastRemindDate is updated, a reminder notification will be sent to the request’s recipient (only possible when request is in Draft state).
When a new request is created, a notification is sent to the recipient.
When a recipient of a request submits their feedback (Draft->Submitted), a notification will be sent to requester (except for offered feedback).
Requester cannot modify the subject of the question set after a request is created.
For offered feedback (to user, to manager, or both), the person who is offering feedback is both the creator of WorkFeedbackRequest as well as the recipient.

Fields

Field Name	Details
AdHocFeedback	Type textarea Properties Create, Filter, Nillable, Sort Description The content of the feedback.
AdHocQuestion	Type textarea Properties Create, Filter, Nillable, Sort Description The content of the feedback question.
Description	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The description of the WorkFeedbackRequest.
FeedbackRequestState	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description The current state of the feedback request. Allowed picklist values are: Draft Submitted Declined
FeedbackType	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort Description Specifies the type of request. Picklist values that are used for performance summaries: Unspecified Peer Summary Self Summary Manager Summary Skip Level Summary Picklist values that are used for feedback: Personal Unsolicited to User Unsolicited to Manager Unsolicited to User and Manager On Topic The type of the feedback determines the sharing and visibility rules that are applied to answers.
IsDeployed	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description If `true`, the feedback is part of a deployed performance summary cycle.
IsShareWithSubject	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description If `true`, the feedback is shared with the summary subject.
IsUnreadByOwner	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description If `true`, the submitted request has not been seen by the requester.
IsUnsolicited	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description If `true`, the feedback request is unsolicited feedback offered to another user.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The time stamp that indicates when the current user last viewed a record that is related to this WorkFeedbackRequest.
LastRemindDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The last time a reminder was sent to the recipient of this draft request.
LastSharedDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The last time this request was shared with another user or group.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The time stamp that indicates when the current user last viewed this WorkFeedbackRequest. If this value is null, this record might have been only referenced (LastReferencedDate) and not viewed.
Name	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description The name of the WorkFeedbackRequest.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID of the owner of the WorkFeedbackRequest.
PerformanceCycleId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description Used by performance summaries to link to a summary cycle. This field applies only to performance summaries.
QuestionSetId	Type reference Properties Create, Filter, Group, Nillable, Sort Description Question set associated with the current request.
RecipientId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description User asked to provide feedback on the subject.
RelatedObjectId	Type reference Properties Create, Filter, Group, Nillable, Sort Description Specifies a record in the system that this feedback request is related to. Used by ad-hoc feedback to gather feedback in the context of an opportunity or WDC goal. Used by performance summaries to link to a summary cycle.
SharingScope	Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The users that see the feedback. SharingScope can have the following values: Nobody Subject Manager SubjectAndManager
SubjectId	Type reference Properties Create, Filter, Group, Nillable, Sort Description The ID of the user that this request (or offer) is about.
SubmitFeedbackToId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the person this performance summary feedback request (and its respective answers) is shared with. It’s also the ID of the person who owns the requested subject’s manager summary request. This field applies only to performance summaries.
SubmittedDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The last time (in case it was reopened by admin) this request was submitted by the recipient. This field applies only to performance summaries.

Associated Objects

This object has the following associated objects. Unless noted, they are available in the same API version as this object.

WorkFeedbackRequestFeed: Feed tracking is available for the object.
WorkFeedbackRequestOwnerSharingRule: Sharing rules are available for the object.
WorkFeedbackRequestShare: Sharing is available for the object.

Object Reference for the Salesforce Platform

WorkFeedbackRequest

Supported Calls

Additional Considerations and Related Objects

Fields

Associated Objects