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AppointmentAssignmentPolicy

Stores information about resource assignment rules. This object is available in API version 52.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields

Field	Details
FullName	Type string Properties Create, Filter, Group, Sort, Update Description The API name of the AppointmentAssignmentPolicy object. Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field. Note
Language	Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The language of the appointment assignment policy. Possible values are: `Possible` values are: `da` (Danish) `de` (German) `en_US` (English) `es` (Spanish) `es_MX` (Spanish - Mexican) `fi` (Finnish) `fr` (French) `it` (Italian) `ja` (Japanese) `ko` (Korean) `nl_NL` (Dutch) `no` (Norwegian) `pt_BR` (Portuguese - Brazilian) `ru` (Russian) `sv` (Swedish) `th` (Thai) `zh_CN` (Chinese - Simplified) `zh_TW` (Chinese - Traditional)
MasterLabel	Type string Properties Create, Filter, Group, Sort, Update Description The label for the appointment assignment policy.
PolicyApplicableDuration	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description The frequency at which the utilization of service resources is calculated. This field is available in API version 53.0 and later. Possible values are: `Parameter-Based` `Monthly` `Weekly` The default value is Parameter-Based.
PolicyType	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description The type of appointment assignment policy. Possible values are: `loadBalancing`
UtilizationFactor	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description Specifies the count type for the resource utilization. This field is available in API version 53.0 and later. Possible values are: `NumberOfAppointments` `TotalAppointmentDuration` The default value is TotalAppointmentDuration.

Object Reference for the Salesforce Platform

AppointmentAssignmentPolicy

Supported Calls

Fields