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ServiceChannelFieldPriority

Represents a secondary routing priority field-value mapping. This object is available in API version 47.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

To access this object, Omni-Channel must be enabled.

Fields

Field	Details
Priority	Type int Properties Create, Filter, Group, Sort, Update Description The priority number assigned to the mapped field value.
ServiceChannelId	Type reference Properties Create, Filter, Group, Sort Description The ID of the service channel.
Value	Type string Properties Create, Filter, Group, Sort, Update Description The value of the SecRoutingPriorityField field defined in parent ServiceChannel.

Object Reference for the Salesforce Platform

ServiceChannelFieldPriority

Supported Calls

Special Access Rules

Fields