Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

UserConfigTransferButton

Represents the association between a Chat configuration and a live chat button. This association allows users associated with a specific configuration to transfer chats to a button queue.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

As of Summer ’20 and later, only authenticated internal and external users can access this object.

Fields

Field Name	Details
LiveChatButtonId	Type reference Properties Create, Filter, Group, Nillable, Sort Description The ID of the live chat button that agents can transfer chats to.
LiveChatUserConfigId	Type reference Properties Create, Filter, Group, Sort Description The ID of the Chat configuration; agents associated with this configuration can transfer chats to the chat button indicated by the LiveChatButtonId.

Object Reference for the Salesforce Platform

UserConfigTransferButton

Supported Calls

Special Access Rules

Fields