Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

CaseOwnerSharingRule

Represents the rules for sharing a case with users other than the owner.

To enable access to this object for your org, contact Salesforce customer support. However, we recommend that you instead use Metadata API to programmatically update owner sharing rules because it triggers automatic sharing rule recalculation. The SharingRules Metadata API type is enabled for all orgs.

Note

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

Special Access Rules

Customer Portal users can’t access this object.

Fields

Field	Details
CaseAccessLevel	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description A value that represents the type of sharing being allowed. The possible values are: Read Edit
Description	Type textarea Properties Create, Filter, Nillable, Sort, Update Description A description of the sharing rule. Maximum size is 1000 characters. This field is available in API version 29.0 and later.
DeveloperName	Type string Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization. Corresponds to Rule Name in the user interface. This field is available in API version 24.0 and later. When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance may slow while Salesforce generates one for each record. Note
GroupId	Type reference Properties Create, Filter, Group, Sort Description The ID representing the source group. Cases owned by users in the source group trigger the rule to give access.
Name	Type string Properties Create, Filter, Group, Sort, Update Description Label of the sharing rule as it appears in the user interface. Limited to 80 characters. Corresponds to Label on the user interface.
UserOrGroupId	Type reference Properties Create, Filter, Group, Sort Description The ID representing the target user or group. Target users or groups are given access.

Usage

Use this object to manage the sharing rules for cases. General sharing and territory management-related sharing use this object.

Object Reference for the Salesforce Platform

CaseOwnerSharingRule

Supported Calls

Special Access Rules

Fields

Usage

See Also