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AiGenActionItemInfo

Represents the contextual information for AI-generated actions. It tracks the agent recommendations, their rationale, and the current action status. This object is available in API version 67.0 and later.

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search()

Special Access Rules

Agentforce Pipeline Management must be enabled. Only the agent user can create AiGenActionItem records.

Fields

Field	Details
ActionItemOwnerId	Type reference Properties Filter, Group, Nillable, Sort Description The ID associated with the owner of the AI-generated action item. The owner can be an agent or human user, and can change during the review and execution process. By default, the owner is an agent or queue. This field is a polymorphic relationship field. Relationship Name ActionItemOwner Refers To Group, User
AgentType	Type picklist Properties Filter, Group, Restricted picklist, Sort Description Required. The specific agent that suggests and processes the AI-generated action item.
BotDefinitionId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the agent definition that can execute the AI-generated action item. This field is a relationship field. Relationship Name BotDefinition Refers To BotDefinition
BotVersionId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the agent version that can execute the AI-generated action item. This field is a relationship field. Relationship Name BotVersion Refers To BotVersion
CustomAgentActionName	Type string Properties Filter, Group, Nillable, Sort Description The name of the custom agent action.
ExpirationDate	Type dateTime Properties Filter, Sort Description Required. The timestamp when the AI-generated action item expires.
FieldName	Type string Properties Filter, Group, Nillable, Sort Description The name of the field to update when the AI-generated action item is a field update.
GeneratedResponseIdRef	Type string Properties Filter, Group, Nillable, Sort Description The ID of generated result in the GenAIGeneration DMO. This field can be used by human users to provide feedback on the AI-generated action item.
OriginalValue	Type textarea Properties Nillable Description The original value of the field before it's updated by the AI-generated action item.
ParentId	Type reference Properties Filter, Group, Sort Description Required. The record that the AI-generated action item is for. This field is a polymorphic relationship field. Relationship Name Parent Refers To Account, Opportunity
ParentType	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description Required. The object that the AI-generated action item is for.
Status	Type picklist Properties Filter, Group, Restricted picklist, Sort Description Required. The status of the AI-generated action item.
Subject	Type string Properties Filter, Group, Sort Description Required. The subject line that displays to users indicating what the action item is.
Type	Type picklist Properties Filter, Group, Restricted picklist, Sort Description Required. The type of AI-generated action item. For example, field update or custom agent action.

Object Reference for the Salesforce Platform

AiGenActionItemInfo

Supported Calls

Special Access Rules

Fields