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ProductServiceCampaignItem

Represents a product service campaign's asset. This object is available in API version 51.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

Field Service must be enabled.

Fields

Field	Details
AssetId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The asset associated with the product service campaign. Must be present if Product2Id is not present.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The date and time that the asset was last modified. Its UI label is Last Modified Date.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The date and time that the asset was last viewed.
Product2Id	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the Product2 associated with this campaign. The UI label is Product. Must be present if AssetID is not present.
ProductServiceCampaignId	Type reference Properties Create, Filter, Group, Sort Description Required. The item’s parent product service campaign record.
ProductServiceCampaignItemNumber	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The ID of the product service campaign item.
Status	Type picklist Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The status of the product service campaign item. The picklist includes the following values, which can be customized: `New`—Product service campaign item created, but there hasn’t yet been any activity. `In Progress`—Product service campaign item has begun. `On Hold`—Product service campaign item is paused. `Completed`—Product service campaign item is complete. `Cannot Complete`—Product service campaign item couldn’t be completed. `Closed`—All product service campaign item and associated activity is complete. `Canceled`—Product service campaign item is canceled, typically before any work began.
StatusCategory	Type picklist Properties Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort Description The category that each Status value falls into. The StatusCategory field has eight default values: seven values that are identical to the default Status values, and `None` for statuses without a status category. If you create custom Status values, you must indicate which category it belongs to. For example, if you create a `Waiting for Response` value, add it to the `On Hold` category. To learn which processes reference StatusCategory, see How are Status Categories Used?

Associated Objects

This object has the following associated objects. Unless noted, they are available in the same API version as this object.

ProductServiceCampaignItemFeed: Feed tracking is available for the object.
ProductServiceCampaignItemHistory: History is available for tracked fields of the object.
ProductServiceCampaignItemOwnerSharingRule: Sharing rules are available for the object.
ProductServiceCampaignItemShare: Sharing is available for the object.

Object Reference for the Salesforce Platform

ProductServiceCampaignItem

Supported Calls

Special Access Rules

Fields

Associated Objects