Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
PersonTraining
Supported Calls
create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()
Special Access Rules
The org requires a Workforce Engagement license and an Enablement Sites (myTrailhead) license. The user requires at least one Workforce Engagement permission set assigned to them: Workforce Engagement Admin, Workforce Engagement Analyst, Workforce Engagement Planner, or Workforce Engagement Agent.
Workforce Engagement Management uses this object to route training to agents. To assign modules to agents, users with the Learning Manager profile require Read, Create, and View All Records access to this object. To receive routed modules, users with the Learner profile require Read access to this object.
Fields
| Field | Details |
|---|---|
| AssigneeId |
|
| Name |
|
| OwnerId |
|
| Status |
|
| TrainingId |
|
| TrainingType |
|
Usage
In version 54.0 and later releases, Workforce Engagement uses this object instead of the AgentTraining object to route learning modules to agents. If you set up agent engagement in your org in an earlier release, we rename AgentTraining records as PersonTraining records.