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CaseTeamTemplateMember

Represents a member on a predefined case team, which is a group of users that helps resolve cases.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

Special Access Rules

As of Spring ’20 and later, only users with read access to the Case object can access this object.

Fields

Field Details
MemberId
Type
reference
Properties
Create, Filter, Group, Sort
Description
The ID of the user or contact who is a team member on a predefined case team.
TeamRoleId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The ID of the predefined case team member's case team role.
TeamTemplateId
Type
reference
Properties
Create, Filter, Group, Sort
Description
The ID of the predefined case team's template.