Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

VoiceCallListItem

Represents a single phone number in a prioritized call list.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Special Access Rules

As of Spring ’20 and later, only your Salesforce org's internal users can access this object.

Fields

Field Name	Details
CallListId	Type reference Properties Create, Filter, Group, Sort Description The ID of the related call list.
Ordinal	Type int Properties Create, Filter, Group, Sort, Update Description The order of the item in the overall call list.
RelatedRecordId	Type reference Properties Create, Filter, Group, Sort, Update Description The ID of the related record.
State	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description Whether the call list item is not called, called, or skipped.

Object Reference for the Salesforce Platform

VoiceCallListItem

Supported Calls

Special Access Rules

Fields