Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

BusinessProcessFeedback

Setup object that stores information about the survey and the question associated with each stage in a customer lifecycle map. Customer lifecycle maps are used to track the scores provided by customers across their lifecycle using Salesforce Surveys. This object is reserved for internal use, and is available in API version 49.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Fields

Field	Details
ActionName	Type string Properties Filter, Group, Sort Description Name of the survey used to gather feedback.
ActionParam	Type string Properties Filter, Group, Sort Description Name of the question used to gather feedback.
ActionType	Type picklist Properties Defaulted on create, Filter, Group, Restricted picklist, Sort Description Method of collecting feedback. Possible value is: `PHONE_CALL` `SURVEY`
BusinessProcessDefinitionId	Type reference Properties Filter, Group, Sort Description Unique identifier of the stage associated with the survey and question.

Object Reference for the Salesforce Platform

BusinessProcessFeedback

Supported Calls

Fields