Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

EmailRoutingAddress

An email address used for Email-to-Case. Email routing addresses store a unique email services address provided by Salesforce and configuration options for emails received by this address.

Supported Calls

create(), describeSObjects(), delete(), update(), query(), retrieve(), upsert()

Special Access Rules

To access this object, Email-to-Case must be enabled. Only admin users can access this object.

Fields

Field Details
PersonalName
Type
string
Properties
Create, Filter, Sort, Update
Description
The display name of the EmailRoutingAddress. Maximum size is 300 characters.
Address
Type
email
Properties
Create, Filter, Sort, Update
Description
The email address to which your customers direct their questions. Emails are forwarded from this address.
EmailServicesAddress
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
A unique, Salesforce-generated email address. This field value is read-only and can't be modified. Emails are forwarded to this address.