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CaseHistory2

Represents historical information about owner and status changes that have been made to the associated Case. This object is available in API version 59.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Special Access Rules

This object is always read-only.

Fields

Field	Details
CaseId	Type reference Properties Filter, Group, Sort Description The ID of the Case associated with this record. This is a relationship field. Relationship Name Case Relationship Type Lookup Refers To Case
IsDeleted	Type boolean Properties Defaulted on create, Filter Description Indicates whether the object has been moved to the Recycle Bin (`true`) or not (`false`). Label is Deleted.
OwnerId	Type reference Properties Filter, Group, Sort Description The ID of the contact who owns the case. This field is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User
PreviousUpdate	Type dateTime Properties Filter, Nillable, Sort Description The date and time when the case was last updated.
Status	Type string Properties Filter, Group, Nillable, Sort Description The status of the case, such as `New`, `Closed`, or `Escalated`.

Usage

CaseHistory2 entries are intended for case history reports.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

CaseHistory2ChangeEvent: Change events are available for the object in API version 60.0 or later.

Object Reference for the Salesforce Platform