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CaseTeamTemplate

Represents a predefined case team, which is a group of users that helps resolve a case.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

Special Access Rules

As of Spring ’20 and later, only users with read access to the Case object can access this object.

Fields

Field	Details
Description	Type textarea Properties Create, Filter, Nillable, Sort, Update Description A text description of the predefined case team.
Name	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description The name of the predefined case team.

Object Reference for the Salesforce Platform

CaseTeamTemplate

Supported Calls

Special Access Rules

Fields