Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Knowledge__ka

Provides access to the concrete object that represents a Knowledge article, the parent object for article versions. This object is available in API version 39.0 and later.

By default, the prefix for this object name is Knowledge and that is the value shown in this reference. However, this prefix can be modified by changing the Object Name for the Knowledge__kav object in Object Manager.

Note

This object is derived from KnowledgeArticle.

Supported Calls

delete(), describeLayout(), describeSObjects(), query(), retrieve(), undelete()

Special Access Rules

Lightning Knowledge must be enabled in your org. A user must have the View Articles permission enabled. Salesforce Knowledge users, unlike customer and partner users, must also be granted the Knowledge User feature license.

Fields

Field	Details
ArchivedById	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the user who archived the article.
ArchivedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was archived.
ArticleNumber	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The unique number automatically assigned to the article when it's created. You can't change the format or value for this field.
CaseAssociationCount	Type int Properties Filter, Group, Sort Description The number of cases attached to the article.
FirstPublishedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was first published.
LastPublishedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the article was last published.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last accessed this record, a record related to this record, or a list view.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last viewed this record or list view. If this value is null, the user might have only accessed this record or list view (LastReferencedDate) but not viewed it.
MasterLanguage	Type picklist Properties Filter, Group, Restricted picklist, Sort Description The article's original language. Only accessible if your knowledge base supports multiple languages.
MigratedToFromArticle	Type string Properties Filter, Group, Nillable, Sort Description The ID for the corresponding pre- or post-migration article. Contains values only in orgs that migrate from Knowledge in Salesforce Classic to Lightning Knowledge. This field is available in API version 45.0 and later.
TotalViewCount	Type int Properties Filter, Group, Nillable, Sort Description Total number of views for this article. This field is available in API version 39.0 and later.

Object Reference for the Salesforce Platform

Knowledge__ka

Supported Calls

Special Access Rules

Fields