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AdditionalNumber

Represents an optional additional number for a call center. This additional number is visible in the call center's phone directory.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Special Access Rules

Customer Portal users can't access this object.

Fields

Field	Details
CallCenterId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description System field that contains the ID of the user who created the call center associated with this additional number. If value is null, this additional number is displayed in every call center's phone directory.
Description	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Description of the additional number, such as Conference Room B. Limit: 255 characters.
Name	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description The name of the additional number. Limit: 80 characters.
Phone	Type phone Properties Create, Filter, Nillable, Group, Sort, Update Description The phone number that corresponds to this additional number.

Usage

Create an additional number for a call center directory. Use this object if the number is not easily categorized as a User, Contact, Lead, Account, or the other object. Examples include phone queues or conference rooms.

Object Reference for the Salesforce Platform

AdditionalNumber

Supported Calls

Special Access Rules

Fields

Usage