Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

EmailInsightAction

Represents the actions that have been taken, or could be taken, in relation to email insights. It logs different types of actions and associated metadata, helping to track and manage the activities and decisions made based on email insights. This object is available in API version 63.0 and later.

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Special Access Rules

EmailStream permission must be enabled.

EmailStreamPref and SyncEmailToCoreActivity Org prefs must be enabled.

To be able to see SyncEmailToCoreActivity preference, EACLegacyEmailSyncAWS Org permission, AnalyticsActivity, UnifiedActivities, and ActivityMetrics must be disabled. In addition, license to Standard Einstein Activity Capture and turning on Einstein Activity Capture and EmailInsights provisions the required permissions and preferences.

Fields

Field	Details
ActionMetadata	Type textarea Properties Nillable Description The metadata for the action.
EmailInsightId	Type reference Properties Filter, Group, Sort Description Required. The ID of the email insight where the action is applied. This field is a relationship field. Relationship Name EmailInsight Refers To EmailInsight
InsightAction	Type picklist Properties Defaulted on create, Filter, Group, Restricted picklist, Sort Description Required. The action that's taken on the email insight. Possible values are: `CreateCalendarEvent` `CreateTaskWithDate` `EciCreateEmail` `EciScheduleMeetings` `EciSendEmail` `EmailReply` `EmailReplyLater` `EmailReplyWithTemplate` `InsertFreeTime` `PostOnChatter` `ViewCalendar` `ViewContactProfile` The default value is `EmailReply`.
IsLocked	Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether the email insight action record is locked or not. The default value is false.
MayEdit	Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether the email insight action record can be edited or not. The default value is false.
RowVersion	Type string Properties Defaulted on create, Filter, Group, Sort Description A system-generated, read-only field that tracks the version of a record. Each time a record is created or updated, the RowVersion value increments, providing a mechanism to detect changes and manage concurrency.

Object Reference for the Salesforce Platform

EmailInsightAction

Supported Calls

Special Access Rules

Fields