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ProductEntitlementTemplate

Represents predefined terms of customer support (Entitlement) that users can add to products (Product2).

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve()

Special Access Rules

As of Summer ’20 and later, only Salesforce admins, users with access to the Case, Entitlement, or Work Order objects, and users with the View Setup and Configuration permission can access this object.

Fields

Field	Details
EntitlementTemplateId	Type reference Properties Create, Filter, Group, Sort Description Required. ID of the entitlement template. Must be a valid ID.
Product2Id	Type reference Properties Create, Filter, Group, Sort Description Required. ID of the Product2 associated with the entitlement template. Must be a valid ID.

Usage

Use to query and manage entitlement templates.

Object Reference for the Salesforce Platform

ProductEntitlementTemplate

Supported Calls

Special Access Rules

Fields

Usage

See Also