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CaseTeamRole

Represents a case team role. Every case team member has a role on a case, such as “Customer Contact” or “Case Manager.”

Supported Calls

create(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

Special Access Rules

As of Spring ’20 and later, only users with read access to the Case object can access this object.

Fields

Field	Details
AccessLevel	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description A value that represents the type of access granted to the target Group for cases. The possible values are: None Read Edit
Name	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description The name of the case team role.
PreferencesVisibleInCSP	Type boolean Properties Create, Filter, Update Description Indicates whether or not the case team role is visible to Customer Portal users.

Object Reference for the Salesforce Platform

CaseTeamRole

Supported Calls

Special Access Rules

Fields