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VoiceTelephonyUserOvride

Represents user-level telephony settings that override the default org-level configuration. This object is available in API version 68.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

To access this object, enable Agentforce Contact Center Admin (Salesforce Voice) permission set.

Fields

Field	Details
UserId	Type reference Properties Create, Filter, Group, Nillable, Sort Description Unique ID of the user to which the telephony configuration override applies. Each user can have only one override assignment. This field is a relationship field. Relationship Name User Refers To User
VoiceTelephonyDefinitionId	Type reference Properties Create, Filter, Group, Sort Description ID of the voice telephony configuration associated with the override. This field is a relationship field. Relationship Name VoiceTelephonyDefinition Relationship Type Master-detail Refers To VoiceTelephonyDefinition (the master object)

Tooling API

VoiceTelephonyUserOvride

Supported Calls

Special Access Rules

Fields