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onFileTransferCompleted()

Registers a function to call when a file is transferred from a customer to an agent. Available in API version 31.0 or later.

Syntax

1sforce.console.chat.onFileTransferCompleted(chatKey:String, callback:Function)

Arguments

Name Type Description
chatKey String The chat key for the chat the file was transferred from.
callback function JavaScript method that is called when the method is complete.

Sample Code–Visualforce

1<apex:page>
2    <apex:includeScript value="/support/console/68.0/integration.js"/>
3    <a href="#" onClick="testOnFileComplete();return false;">test on file transfer complete</a> 
4
5    <script type="text/javascript">
6        function testOnFileComplete() {
7            //Gets the value for 'myChatKey'from the getChatRequests() or onChatRequested() methods. 
8            //These values are for example purposes only.
9            var chatKey = 'myChatKey'; 
10            sforce.console.chat.onFileTransferCompleted(chatKey, fileSuccess);
11        }
12        
13        function fileSuccess(result) {
14            //Reports status of the file transfer.
15            if (result.success == true) {
16                alert('File transfer was successful.');
17            } else {
18                alert('File transfer was not successful.');
19            }
20        };
21    </script>
22</apex:page>

Response

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name Type Description
attachmentId String The ID of the object created for the transferred file.
success Boolean true if firing event was successful; false if firing event was unsuccessful.