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onChatTransferredOut()

Registers a function to call when an engaged chat is transferred out to another agent. Available in API version 29.0 or later.

Syntax

1sforce.console.chat.onChatTransferredOut(eventHandler:Function)

Arguments

Name Type Description
eventHandler function JavaScript method called when a chat has been successfully transferred out to another agent.

Sample Code–Visualforce

1<apex:page >
2    <apex:includeScript value="/support/console/68.0/integration.js"/>
3    <script type="text/javascript">
4        var eventHandler = function (result) {
5            alert('A chat with this chatKey has been transferred out: ' + result.chatKey);
6        }
7        sforce.console.chat.onChatTransferredOut(eventHandler);
8    </script>
9</apex:page>

Response

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name Type Description
chatKey String The chat key for the chat that has been transferred.
success Boolean true if firing event was successful; false if firing event wasn’t successful.