Salesforce Console Developer Guide
jNote: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
initFileTransfer()
Initiates the process of transferring a file from a customer to an agent. Available in API version 31.0 or later.
Syntax
Arguments
| Name | Type | Description |
|---|---|---|
| chatKey | String | The chat key for the chat the file is transferred from. |
| entityId | String | The ID of the transcript object to attach the transferred file to. |
| callback | function | JavaScript method that is called when the method is completed. |
Sample Code–Visualforce
Response
This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:
| Name | Type | Description |
|---|---|---|
| success | Boolean | true if the request to transfer a file was sent successfully; false if the request wasn’t sent successfully. |