WorkOrderSource
Represents the link between a work order and its originating trigger, such as
an outage, incident, or problem. This junction object provides traceability between
technical execution (work orders) and the events that prompt them, so you can report on
effort spent on reactive maintenance versus proactive projects. This object is
available in API version 68.0 and later.
Supported Calls
create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()
Fields
Name
- Type: string
- Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
- Description: The name of the work order source.
SourceId
- Type: reference
- Properties: Create, Filter, Group, Sort, Update
- Description: The ID of the source for which the work order is created to mitigate the issue. This field is a polymorphic relationship field.
- Relationship Name: Source
- Refers To: Incident, Problem, ServiceOutage
WorkOrderId
- Type: reference
- Properties: Create, Filter, Group, Sort
- Description: The ID of the work order for which the related Items are created. This field is a relationship field.
- Relationship Name: WorkOrder
- Relationship Type: Master-detail
- Refers To: WorkOrder (the master object)