ResourceCallOutRequirement

Each row represents the workforce requirement for a resource call out, defined by pay grade or resource type. The object captures the quantity of resources needed and the available resource pool to fulfill the request. This object is available in API version 68.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

AvailableResourceCount

  • Type: int
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The number of service resources currently available at the specified pay grade or resource type that could be contacted to fulfill this requirement.

IsCallOutRosterGenerated

  • Type: boolean
  • Properties: Defaulted on create, Filter, Group, Sort, Update
  • Description: Indicates whether the requirement and its associated service resource list were generated automatically by the call-out roster generator (true) or not (false).
  • Default value: false

Name

  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: The name of the resource call out requirement.

PayGradeId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The ID of the pay grade associated with the resource call out requirement. This field is a relationship field.
  • Relationship Name: PayGrade
  • Refers To: PayGrade

RequiredQuantityCount

  • Type: int
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The number of service resources required at the specified pay grade or resource type to fulfill the call out.

ResourceCallOutId

  • Type: reference
  • Properties: Create, Filter, Group, Sort
  • Description: The parent object associated with the record. This field is a relationship field.
  • Relationship Name: ResourceCallOut
  • Relationship Type: Master-detail
  • Refers To: ResourceCallOut (the master object)

TotalResourceCount

  • Type: int
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The total count of service resources at the specified pay grade or resource type within the relevant pool, regardless of current availability.