Display the Default Chat Button

The default chat button connects your customers to the chat window so they can start a chat from your web page. Valid values are true and false.

The legacy chat product is in maintenance-only mode, and we won’t continue to build new features. You can continue to use it, but we no longer recommend that you implement new chat channels. Instead, you can modernize your customer communication with Messaging for In-App and Web. Messaging offers many of the chat features that you love plus asynchronous conversations that can be picked back up at any time.

Important

embedded_svc.settings.displayHelpButton = "..."

To display the default chat button, set this parameter to true. The chat button lets your customers start a chat from your web page.