Troubleshoot Issues on Android Apps

Find solutions to common issues when implementing the MobilePush Android SDK in your app.

• Push Messages Not Displayed — Check SDK logs, send test pushes, and evaluate SDK state when messages don’t appear in your app.

• Troubleshoot Initialization Errors — Resolve SDK initialization problems, including location permission errors and Google Play Services issues.

• Troubleshoot Multiple Push SDKs — Configure the SDK when integrating multiple push providers in a single app.

• Troubleshoot Push Delivery Analytics — Fix issues with push delivery analytics and ensure proper event tracking.

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Before You Begin

Use the SDK with Marketing Cloud Next

Use the SDK with Marketing Cloud Engagement

Configure Marketing Cloud Engagement

Integrate the Android SDK

Integrate the iOS SDK

Integrate the iOS Extension SDK

Runtime Toggles

Register Contacts and Devices

Push Notifications

In-App Messages

Inbox Messages

Location Messages

Event Tracking

Analytics

Integrate with Other Platforms

Validate Your Implementation

Upgrade the SDK

Troubleshooting

Troubleshoot Initialization and Registration

Troubleshoot Push Implementation

Troubleshoot Issues on Android Apps

Troubleshoot Initialization Errors on Android

Troubleshoot Multiple Push SDKs on Android

Troubleshoot Push Delivery Analytics on Android

Troubleshoot Push Messages Not Displayed on Android

Troubleshoot Issues on iOS Apps

Troubleshoot Issues in iOS Service Extensions

Handle URLs

Data Protection and Privacy

Changelog

Unified Platform Support