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SvcCatalogItemDef

Represents a Service Catalog item that can be requested by a service catalog user. This object is available in API version 58.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), search(), update(), upsert()

Special Access Rules

To access this object, get the Service Catalog add-on license.

Fields

Field Details
Description
Type
textarea
Properties
Create, Nillable, Update
Description
The definition of the catalog item. This field is visible on the Service Catalog page.
DeveloperName
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The unique developer name for the catalog item.
FlowName
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The flow called when the user navigates to the request page for the catalog item.
FulfillmentFlowId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The ID of the fulfillment flow.
This field is a relationship field.
Relationship Name
FulfillmentFlow
Relationship Type
Lookup
Refers To
SvcCatalogFulfillmentFlow
ImageId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The image ID used for the catalog item.
This field is a relationship field.
Relationship Name
Image
Relationship Type
Lookup
Refers To
ContentAsset
InternalNotes
Type
textarea
Properties
Create, Nillable, Update
Description
A place for the Service Catalog Builder to leave internal notes about the catalog item.
IsFeatured
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Specifies whether a catalog item is marked as a favorite for the org. Favorites display as a featured item on the Service Catalog home page.
The default value is false.
Language
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Supported languages for catalog items.
Possible values are:
  • da—Danish
  • de—German
  • en_US—English
  • es—Spanish
  • es_MX—Spanish (Mexico)
  • fi—Finnish
  • fr—French
  • it—Italian
  • ja—Japanese
  • ko—Korean
  • nl_NL—Dutch
  • no—Norwegian
  • pt_BR—Portuguese (Brazil)
  • ru—Russian
  • sv—Swedish
  • th—Thai
  • zh_CN—Chinese (Simplified)
  • zh_TW—Chinese (Traditional)
Status
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update
Description
Allows the Service Catalog Builder to control whether the flow is displayed to users within the Service Catalog.
Possible values are:
  • Deprecated
  • Draft
  • PendingChanges
  • Published
The default value is Draft.
UsageType
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The business type for which the Service Catalog is used.
Possible values are:
  • CustomerService
  • Employee
The default value is Customer Service.