VideoCall

Represents a video call.

One VideoCall record can be related to several VideoCallRecording records — for example, a video call can have several video recordings and a transcript. As well, one video call record can be associated with several video call participant records.

This object is available in API version 51.0 and later.

Supported Calls

delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), update()

Fields

Field	Details
Description	Type textarea Properties Nillable Description Description of the video call. Typically, the sales rep enters the description.
DurationInSeconds	Type int Properties Filter, Group, Nillable, Sort Description video call duration in seconds.
EndDateTime	Type dateTime Properties Filter, Nillable, Sort Description Time the video call ended, in universal time coordinated (UTC).
EventId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the event record associated with this video call. Reserved for future use.
ExternalId	Type string Properties Filter, Group, idLookup, Nillable, Sort Description The ID of the video call, sent by the video call provider.
HostId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the user who hosted the meeting.
IntelligenceScore	Type int Properties Filter, Group, Nillable, Sort Description The Einstein Intelligence score for the video call. Video calls with higher scores are likely to contain more relevant information. For example, video calls where product names and competitor names are mentioned tend to have a higher score.
IsCallCoachingIncluded	Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether Einstein Conversation Insights is available for this org and this user `(true)` or not `(false)`.
IsRecorded	Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether the video call was recorded `(true)` or not `(false)`.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last accessed this record, a record related to this record, or a list view.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last viewed this record or list view. If this value is `null`, the user might have only accessed this record or list view (`LastReferencedDate`) but not viewed it.
Name	Type string Properties Filter, Group, idLookup, Sort Description The name of the video call. Typically entered by the sales rep.
OwnerId	Type reference Properties Filter, Group, Sort, Update Description The ID of the user who created the video call.
RelatedRecordId	Type reference Properties Filter, Group, Nillable, Sort, Update Description The ID of the account or opportunity related to this video call.
StartDateTime	Type dateTime Properties Filter, Nillable, Sort Description The date and time that the video call started, in universal time coordinated (UTC).
VendorMeetingKey	Type string Properties Filter, Group, Sort Description The vendor's ID for this video call.
VendorMeetingUuid	Type string Properties Filter, Group, Nillable, Sort Description The vendor's unique identifier for this video call.
VendorName	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The name of the vendor providing the video call software. Possible values are: `ZOOM`

Object Reference for Salesforce and Lightning Platform

VideoCall

Supported Calls

Fields

See Also