Salesforce Security Guide

Salesforce Security Guide
Salesforce Security Basics
Authenticate Users
The Elements of User Authentication
Configure User Authentication
Restrict Where and When Users Can Log In To Salesforce
Set Password Policies
Expire Passwords for All Users
Modify Session Security Settings
Create a Login Flow
Connect a Login Flow to a Profile
Set Up Two-Factor Authentication
Set Two-Factor Authentication Login Requirements
Set Two-Factor Authentication Login Requirements for Single Sign-On, Social Sign-On, and Communities
Set Two-Factor Authentication Login Requirements for API Access
Connect Salesforce Authenticator (Version 2 or Later) to Your Account for Identity Verification
Connect a One-Time Password Generator App or Device for Identity Verification
Disconnect Salesforce Authenticator (Version 2 or Later) from a User’s Account
Disconnect a User’s One-Time Password Generator App
Give Users Access to Data
Share Objects and Fields
Platform Encryption
Monitoring Your Organization's Security
Security Tips for Apex and Visualforce Development
PDF

Newer Version Available

This content describes an older version of this product. View Latest

Disconnect a User’s One-Time Password Generator App

Only one mobile authenticator app that generates verification codes (one-time passwords) can be connected to a user’s account at a time. If your user loses access to the app by replacing or losing the mobile device, disconnect the app from your user’s account. The next time your user logs in with two-factor authentication, Salesforce prompts the user to connect a new authenticator app.
Available in: Both Salesforce Classic and Lightning Experience
Available in: Group, Professional, Enterprise, Performance, Unlimited, Developer, and Contact Manager Editions

  1. From Setup, enter Users in the Quick Find box, then select Users.
  2. Click the user’s name.
  3. On the user’s detail page, click Disconnect next to the App Registration: One-Time Password Generator field.
Your users can disconnect the app from their own account. In personal settings, they go to the Advanced User Details page and click Disconnect next to the App Registration: One-Time Password Generator field.