Salesforce Console Integration Toolkit Developer's Guide
jNewer Version Available
onChatCriticalWaitState()
Registers a function to call when a chat becomes critical to answer or a waiting chat
is answered. Available in API version 29.0 or
later.
Syntax
1sforce.console.chat.onChatCanceled(chatKey:String, callback:Function)Arguments
| Name | Type | Description |
|---|---|---|
| chatKey | String | The chatKey associated with the chat for which the critical wait state has changed. |
| callback | function | JavaScript method called upon completion of the method. |
Sample Code–Visualforce
1swfobject.registerObject("clippy.codeblock-1", "9");
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17<apex:page >
18 <apex:includeScript value="/support/console/29.0/integration.js"/>
19 <script type="text/javascript">
20 var eventHandler = function (result) {
21 alert('This chat has reached a critical wait');
22 }
23 //Get the value for 'myChatKey' from the sforce.console.chat.getDetailsByPrimaryTabId() or other chat methods.
24 //These values are for example purposes only
25 var chatKey = 'myChatKey';
26 sforce.console.chat.onChatCriticalWaitState(chatKey, eventHandler);
27 </script>
28</apex:page>
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