Salesforce Console Integration Toolkit Developer's Guide
jNewer Version Available
declineChat()
Declines a chat request. Available in API version 29.0 or
later.
Syntax
1sforce.console.chat.declineChat(chatKey:String, (optional)callback:Function)Arguments
| Name | Type | Description |
|---|---|---|
| chatKey | String | The chat key for the request you wish to decline. |
| callback | function | JavaScript method called upon completion of the method. |
Sample Code–Visualforce
1swfobject.registerObject("clippy.codeblock-1", "9");
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17<apex:page>
18 <apex:includeScript value="/support/console/29.0/integration.js"/>
19 <a href="#" onClick="testDeclineChat();return false;">Decline Chat</a>
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21 <script type="text/javascript">
22 function testDeclineChat() {
23 //Get the value for 'myChatKey'from the getChatRequests() or onChatRequested() methods.
24 //These values are for example purposes only
25 var chatKey = 'myChatKey';
26 sforce.console.chat.declineChat(chatKey, declineSuccess);
27 }
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30 function declineSuccess(result) {
31 //Report whether declining the chat was succesful
32 if (result.success == true) {
33 alert('Declining the chat was successful');
34 } else {
35 alert('Declining the chat was not successful');
36 }
37 };
38 </script>
39</apex:page>