chasitor.getCustomEvents()

Retrieves a list of custom events that have been received in this chat window during this chat session. Available in API version 29.0 or later.

Syntax 

1liveagent.chasitor.getCustomEvents()

Sample Code–Visualforce 

1<a href="#" onClick="testGetCustomEvents();">Get Custom Events</a>
2
3<script type="text/javascript">
4        function testGetCustomEvents() {
5            events = liveagent.chasitor.getCustomEvents();
6            eventsCount = events.length;
7            alert('The following number of custom events have occurred: ' + eventsCount);
8        };
9</script>

Response 

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following methods and properties:

NameTypeDescription
eventsArray of event objectsAn array of event objects. Each object represents a custom event that has occurred in this chat. Data on each message object can be accessed by the following methods:
  • getType()
  • getData()
  • getSource()
  • getDate()
getTypemethodAccesses the type of the custom event that was sent to this chat window. Returns the type argument of the sforce.console.chat.sendCustomEvent() method used to send this event.
getDatamethodAccesses the data of the custom event that was sent to this chat window. Returns the data argument of the sforce.console.chat.sendCustomEvent() method used to send this event.
getSourcemethodAccesses the source of the custom event that was sent to this chat window—for example, agent or chat visitor.
getDatemethodAccesses the date of the custom event that was sent to this chat window. Returns the date and time the event was received.