Use Managed Packages to Develop Your AgentExchange Solution
Submit an Order
Edit an Order
Clone an Order
Recall an Order
Delete a Draft Order
Fix Errors on Returned Orders
OEM User License Guide
Previous Versions
When creating an order that’s similar to one you’ve submitted previously, you can save time by cloning the original order.
| User Permissions Needed | |
|---|---|
| To clone orders: | COA User OR COA Admin User |
Log in to the org where the COA is installed.
Open the App Launcher, and click Partner Order.
On the Service Orders tab, find the order you want to clone.
If you can’t find the order, verify that you selected the correct list view.
In the Custom Actions column, click Clone.
Confirm that you want to clone the order, and click Continue.
Edit the order as needed, and then click Save Draft.