Manage AgentExchange Checkout Subscription Payments That Require Customer Authorization

If a Checkout subscription payment fails because it requires customer authorization, determine how Stripe handles the related subscription. For example, you can configure Stripe to cancel the subscription, mark the subscription as unpaid, or take no action.

1. Log in to Stripe.

2. From your Stripe dashboard, click Settings.

3. Under Billing, click Subscriptions and emails.

4. Go to Manage payments that require 3D Secure, and then configure Subscription status (1).

   Don’t enable the Customer emails setting. To authorize payments, customers must log in to AgentExchange.