COA_ServiceOrderSubmit Class

Submit orders to Salesforce Partner Operations for processing and activation.

Namespace

Usage

The COA_ServiceOrderSubmit class contains a single @InvocableMethod for submitting orders to Salesforce Partner Operations. When invoking a method defined in this class, include the CHANNEL_ORDERS namespace prefix:

1CHANNEL_ORDERS.CLASS.METHOD(ARGS)

For details about namespace prefixes or the @InvocableMethod annotation, see the Apex Developer Guide.

Example

This example receives a list of service orders, submits them, and returns a list of outputs from the submit operation.

For brevity, the methods invoked in this example omit the CHANNEL_ORDERS namespace prefix. If you use this code in your implementation, you must include the namespace prefix.

Note

1public static void submitOrders(List<Service_Order__c> serviceOrders){
2    List<COA_ServiceOrderSubmit.COA_ServiceOrderSubmitInput> serviceOrderSubmitInput = new List<COA_ServiceOrderSubmit.COA_ServiceOrderSubmitInput>();
3    
4    for(Service_Order__c serviceOrder: serviceOrders){
5        COA_ServiceOrderSubmit.COA_ServiceOrderSubmitInput input = new COA_ServiceOrderSubmit.COA_ServiceOrderSubmitInput();
6        input.serviceOrderId = serviceOrder.Id;
7        serviceOrderSubmitInput.add(input);
8    }
9    
10    List<COA_ServiceOrderSubmit.COA_ServiceOrderSubmitOutput> serviceOrderSubmitOutputs = COA_ServiceOrderSubmit.submit(serviceOrderSubmitInput);
11        
12    for(COA_ServiceOrderSubmit.COA_ServiceOrderSubmitOutput serviceOrderSubmitOutput: serviceOrderSubmitOutputs){
13        System.debug('Service Order Id: '+serviceOrderSubmitOutput.serviceOrderId);
14        System.debug('Success?: '+serviceOrderSubmitOutput.isSuccess);             
15        System.debug('Response Messages: '+serviceOrderSubmitOutput.responseMessages);
16    }
17}

Order Status

When you submit a draft order using the COA_ServiceOrderSubmit class, the response tells you if the operation succeeded. The response doesn’t set the status of the related service order record, so the Service_Order_Status__c field remains Draft. If you build an implementation to set the status of submitted orders, we suggest the following logic: if the response includes a success code, set the order status to Received. Otherwise, set the status to Error. For orders with errors, you can store notes from Salesforce Partner Operations in the Error_Comment__c field.