To deploy a specific Employee Agent via the Web SDK, configure the correct integration user permissions and retrieve the unique identifier for your Agent.

1. From Setup, in the Quick Find box, enter Agentforce Agents, and then select Agentforce Employee Agent.
2. Locate the Employee Agent that you want to embed in your external application.
3. Open the Agent record and copy its 18-character Salesforce record ID from the URL. You must provide this agentId during the ACC SDK initialization.

Integrate the Agentforce Conversation Client Web SDK

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Agentforce Conversation Client Developer Guide

Introducing Agentforce Conversation Client

Integrate with External Applications

Agentforce Conversation Client Web SDK

Setup External Client Apps (ECA)

Setup Trusted Domains

Generate the Access Token for Agentforce Conversation Client Web SDK

Get Your Employee Agent ID

Integrate the Agentforce Conversation Client Web SDK

Customize UI Style Tokens

Agentforce Conversation Client API