Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
Knowledge Management
Users can write, publish, archive, and manage articles using Apex in addition to the
Salesforce user interface.
Use the methods in the KbManagement.PublishingService
class to manage the following parts of the lifecycle of an article and its translations:
- Publishing
- Updating
- Retrieving
- Deleting
- Submitting for translation
- Setting a translation to complete or incomplete status
- Archiving
- Assigning review tasks for draft articles or translations