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ConversationParticipant

Represents an active participant in a conversation. A new ConversationParticipant record is created each time a participant joins a conversation. This object is available in API version 49.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Fields

Field	Details
AppType	Type string Properties Filter, Group, Sort Description The type of app used by the participant, such as Facebook, SMS, or Voice.
ConversationId	Type reference Properties Filter, Group, Nillable, Sort Description The record ID of the conversation that this participant is part of.
JoinedTime	Type dateTime Properties Filter, Sort Description The date and time that a participant joined a conversation.
LastActiveTime	Type dateTime Properties Filter, Sort Description The date and time that a participant was last active during a conversation.
LeftTime	Type dateTime Properties Filter, Nillable, Sort Description The date and time that a participant left a conversation.
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The autogenerated name of the conversation participants.
ParticipantContext	Type string Properties Filter, Group, Nillable, Sort Description An identifier, such as a Facebook page, to add context about this participant.
ParticipantEntityId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the record connected to this participant record, such as a Messaging End User or User record.
ParticipantKey	Type string Properties Filter, Group, Nillable, Sort Description A value that uniquely identifies this participant.
ParticipantRole	Type string Properties Filter, Group, Nillable, Sort Description The role of this participant in the conversation, such as Agent, End User, or Supervisor.