Newer Version Available
Restore User Visibility Defaults
| Available in: Salesforce Classic (not
available in all orgs) and Lightning
Experience Portals and communities available in: Salesforce Classic |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To restore user visibility defaults: | Manage Sharing |
User Sharing enables you to control who sees who in the organization. You can restore your defaults if you have previously used User Sharing.
To restore user visibility defaults:
- From Setup, enter Sharing Settings in the Quick Find box, then select Sharing Settings.
- Set the organization-wide defaults to Public Read Only for internal access and Private for external access.
-
Disable portal user visibility.
On the Sharings Settings page, deselect the Portal User Visibility checkbox.
-
Disable community user visibility.
On the Sharing Settings page, deselect the Community User Visibility checkbox.
-
Remove user sharing rules.
On the Sharing Settings page, click Del next to all available user sharing rules.
-
Remove HVPU access to user records.
On the Customer Portal Setup page, click Del next to all available sharing sets for HVPUs.
After user visibility is restored to the defaults, all internal users are visible to each other and external users in portals and communities can see themselves and are visible to users above them in the role hierarchy.