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Salesforce Classic Mobile Permissions

A mobile license is required for each user who will access the Salesforce Classic Mobile app. You allocate mobile licenses using the Mobile User checkbox on the user record.
Salesforce Classic Mobile setup available in: both Salesforce Classic and Lightning Experience

Mobile app available in: Performance, Unlimited, and Developer Editions for orgs created prior to Winter ’17

Mobile app available for an extra cost in: Professional and Enterprise Editions for orgs created prior to May 1, 2016

Mobile app not available for orgs created in Winter ’17 or later


User Permissions Needed
To view Salesforce Classic Mobile configurations: “View Setup and Configuration”
To create, change, or delete Salesforce Classic Mobile configurations: “Manage Mobile Configurations”

For organizations using Unlimited, Performance, and Developer Editions, Salesforce provides a mobile license for each Salesforce license and the Mobile User checkbox is enabled by default for all users. Organizations using Professional or Enterprise Editions must purchase mobile licenses separately and allocate them manually.

The Mobile User checkbox is disabled by default for new Performance Edition users.

Note

To prevent users from activating Salesforce Classic Mobile on their mobile devices before you’re ready to deploy the app, disable the Mobile User checkbox for all your users.