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Salesforce Mobile Classic Permissions

A mobile license is required for each user who will access the Salesforce Mobile Classic app. You allocate mobile licenses using the Mobile User checkbox on the user record.
Salesforce Mobile Classic setup available in: both Salesforce Classic and Lightning Experience

Mobile app available in: Performance, Unlimited, and Developer Editions for orgs created prior to Winter ’17

Mobile app available for an extra cost in: Professional and Enterprise Editions for orgs created prior to May 1, 2016

Mobile app not available for orgs created in Winter ’17 or later


User Permissions Needed
To view Salesforce Mobile Classic configurations: View Setup and Configuration
To create, change, or delete Salesforce Mobile Classic configurations: Manage Mobile Configurations

On December 1, 2017, Salesforce Mobile Classic will be removed from the App Store and Google Play, and access to currently installed Salesforce Mobile Classic apps will be immediately disabled for all users and orgs. For more information about the retirement of Salesforce Mobile Classic and your transition options, see Salesforce Mobile Classic App to Retire on December 1, 2017 and join the conversation in this group in the Trailblazer Community.

Important

For organizations using Unlimited, Performance, and Developer Editions, Salesforce provides a mobile license for each Salesforce license and the Mobile User checkbox is enabled by default for all users. Organizations using Professional or Enterprise Editions must purchase mobile licenses separately and allocate them manually.

The Mobile User checkbox is disabled by default for new Performance Edition users.

Note

To prevent users from activating Salesforce Mobile Classic on their mobile devices before you’re ready to deploy the app, disable the Mobile User checkbox for all your users.