Salesforce Voice Toolkit API

Salesforce Voice Toolkit API is a collection of front-end event listeners and API methods for interacting with the Salesforce Voice product. The API is available for Lightning components built using both the Lightning Web Component framework and the Aura framework.

This toolkit is available to all customers. All customers may use this toolkit to interact with Einstein Next Best Action. Some portions of this toolkit rely on features available only through Salesforce Voice.

Components (such as the Lightning Message Bridge) that implement the lightning:backgroundUtilityItem interface aren’t supported locations for the Salesforce Voice Toolkit API. Use this API in a component that resides on a page, or resides in a visible utility bar component.

Salesforce Voice Lightning Web Component (LWC) Toolkit API

The Salesforce Voice Toolkit API allows you to build Lightning web components that have access to Salesforce Voice features.
Salesforce Voice Aura Toolkit API

The Salesforce Voice Toolkit API allows you to build Aura components that have access to Salesforce Voice features.
Salesforce Voice with Telephony Providers Lightning Data Service

Harness the power of Lightning Data Service to interact with VoiceCall records without writing a single line of back-end code.
Salesforce Voice Toolkit API Sample Components

These Lightning component examples illustrate how to use the Salesforce Voice Toolkit API.