Release Notes
Enable Debug Logging for the iOS SDK
Can't Connect to Chat
Agent Availability Check Always Fails
My App Crashes
My App Was Rejected
Data Protection and Security
Additional Resources
PDF Version
What to look into when agent availability fails.
If you use the Permitted Domains setting in your Chat deployment, you’ll get unreliable information from the chat availability check in the SDK. For instance, the agent availability status may always return false. If you want to use Permitted Domains for your web chat deployment, we strongly advise that you create a separate deployment for the Service SDK.