Create the Conversation Vendor Information Record

The Conversaton Vendor Definition (ConversationVendorInfo) record contains metadata about the Bring Your Own Channel for CCaaS messaging vendor.

Use your preferred method, such as Metadata API or Tooling API, and the sample payload to create the record. For example, if you use Metadata API to create the record, send the POST request to this endpoint.

POST /services/data/v61.0/tooling/sobjects/ConversationVendorInfo/

Sample Payload

1{
2  "Metadata": {
3    "developerName": "partnerName",
4    "masterLabel": "Partner Name",
5    "vendorType": "BringYourOwnContactCenter",
6    "connectorUrl": "{Vendor System Url}"
7  },
8  "FullName":"partnerName"
9}

See Also

Object Reference: ConversationVendorInfo
Metadata API Developer Guide: ConversationVendorInfo
Tooling API Developer Guide: ConversationVendorInfo