Enhanced Chat API Release Notes

This section describes recent changes that have been made to this guide.

• Added Enhanced Chat Configuration API Endpoints section.
• Added Agent Availability API.

• Added SessionStatusChanged EntryType as a supported conversation entry type when listing conversation entries.
• Added CONVERSATION_SESSION_STATUS_CHANGED server-sent event.

j

Get Started

Authorization

Release Notes

Sample Configuration

Sample Web App

Set Up reCAPTCHA

Ingest Third-Party Bot Conversation History