support:caseArticles

Displays the case articles tool. The tool can show articles currently attached to the Case and/or an article Keyword search. This component can only be used in organizations that have Case Feed and Knowledge enabled. Ext JS versions less than 3 should not be included on pages that use this component.

Example

This example displays the case articles tool.

1<apex:page standardController="Case" showHeader="true">
2                <support:caseArticles id="myCaseArticle"
3                    caseId="{!case.id}"
4                    title="Article Widget"
5                    width="500px"
6                    bodyHeight="200px"
7                    mode="attachedAndSearch"
8                    defaultSearchType="lastPublished"
9                    defaultKeywords="reset issue"
10                    titlebarStyle="expanded"
11                />
12            </apex:page>

Attributes

Attribute Name	Attribute Type	Description	Required?	API Version	Access
`articleTypes`	String	Article types to be used to filter the search. Multiple article types can be defined, separated by commas.		25.0
`attachToEmailEnabled`	Boolean	A Boolean value that specifies whether articles can be attached to emails.		25.0
`bodyHeight`	String	The height of the body in pixels (px) or ‘auto’ to automatically adjust to the height of the currently displayed list of articles.		25.0
`caseId`	id	Case ID of the record for which to display the case articles.	Yes	25.0
`categories`	String	Data categories to be used to filter the search. The format of this value should be: ‘CatgeoryGroup1:Category1’ where CategoryGroup1 and Category1 are the names of a Category Group and a Category respectively. Multiple category filters can be specified separated by commas but only one per category group.		25.0
`categoryMappingEnabled`	Boolean	A Boolean value that specifies whether the default data category mapping pre-filtering should be taken into account or not .		25.0
`defaultKeywords`	String	The keywords to be used when the defaultSearchType attribute is ‘keyword’. If no keywords are specified, the Case subject is used as a default.		25.0
`defaultSearchType`	String	Specifies the default query of the article search form when it is first displayed. The value can be ‘keyword’, ‘mostViewed’, or ‘lastPublished’.		25.0
`id`	String	An identifier that allows the component to be referenced by other components in the page.		14.0	global
`insertLinkToEmail`	Boolean	A Boolean value that specifies whether articles can be shared by URL.		25.0
`language`	String	A language to be used for filtering the search if multilingual Knowledge is enabled.		25.0
`logSearch`	Boolean	A Boolean value that specifies whether keyword searches should be logged.		25.0
`mode`	String	Specifies whether the component displays articles currently attached to the case, an article search form, or both. The value can be ‘attached’, ‘search’, ‘attachedAndSearch’, or ‘searchAndAttached’.		25.0
`onSearchComplete`	String	The JavaScript invoked after an article search has completed.		25.0
`rendered`	Boolean	A Boolean value that specifies whether the component is rendered on the page. If not specified, this value defaults to true.		14.0	global
`reRender`	Object	The ID of one or more components that are redrawn when the result of the action method returns to the client. This value can be a single ID, a comma-separated list of IDs, or a merge field expression for a list or collection of IDs.		25.0
`searchButtonName`	String	The display name of the search button.		25.0
`searchFieldWidth`	String	The width of the keyword search field in pixels (px).		25.0
`searchFunctionName`	String	The name of a function that can be called from JavaScript to search for articles if the widget is currently in search mode.		25.0
`showAdvancedSearch`	Boolean	A Boolean value that specifies whether the advanced search link should be displayed.		25.0
`title`	String	The title displayed in the component’s header.		25.0
`titlebarStyle`	String	The style of the title bar can be ‘expanded’, ‘collapsed’, ‘fixed’, or ‘none’.		25.0
`width`	String	The width of the component in pixels (px) or percentage (%).		25.0