Customize the Offline Experience for the Salesforce Mobile App

Mobile Offline is an advanced runtime environment for Lightning web components. Available only for mobile devices, it replaces the standard Lightning components runtime and augments it with features designed specifically for mobile and offline use.

Your organization must purchase and license Salesforce Mobile App Plus to configure and use the Offline App. Contact your Salesforce sales rep for more information.

Note

With the power of Lightning Web Components (LWC), you can create custom apps and experiences that tailor the Salesforce Mobile App to your specific business needs. LWC represents the best of the Salesforce platform, bringing modern web standards in performant, modular components that are easy to create. The goal of Mobile Offline with LWC is to help you build mobile experiences that work regardless of network conditions.

The Offline App is a pro-code solution that lets users configure LWCs for mobile offline experiences. The Offline App Developer Starter Kit, which is a publicly available GitHub repository, provides the resources to customize the offline experience. To make the development and set up process easier, we created a tool called the Offline App Onboarding Wizard. The Offline App Onboarding Wizard guides you with easy-to-follow prompts to configure the Offline Starter Kit experiences for the Offline App.

Prerequisites & Setup Considerations

You need the correct tools installed to use the Offline App Onboarding Wizard. If you haven’t set up your tools yet, see the following resources for guidance.
Download and Install

After you’ve gotten your development tools up and running, getting started with the Offline App Onboarding Wizard is a breeze.
Configure the Offline Experience

In this section, we provide supplemental information on configuring your offline experience.