CreateSmsConversation()

Creates an SMS conversation with a contact.

You can only use this AMPscript function in MobileConnect.

You can’t use this function with conversation-based templates, including Double Opt-In and Info Capture templates.

Important

Availability

Marketing Cloud Engagement	✅ Yes
Marketing Cloud Next	❌ No

Syntax

1CreateSmsConversation(originationNumber,
2                      destinationNumber,
3                      nextKeyword,
4                      app)

The CreateSmsConversation() function has four parameters:

originationNumber (string): Required. The phone number (such as a short code or long code) used in MobileConnect.
destinationNumber (string): Required. The contact’s phone number, including the country code.
nextKeyword (string): Required. The string to set as the next conversation keyword.
app (string): Required. The application used in the conversation. Specify MOBILECONNECT for this parameter. Any other value results in an error.

Usage

Use this function to initiate an SMS conversation with a contact. To use the function, pass it your short or long code, the contact’s phone number, the keyword to use for the conversation, and the string MOBILECONNECT.

1%%=CreateSmsConversation("12345",MOBILE_NUMBER,"KEYWORD","MOBILECONNECT")=%%

This function always returns true if successful, and an exception if it fails. For this reason, we recommend against using this function for decision making.

Note

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