Documentation Changelog
TMF621 v5 Use Cases
TMF622 v4 Use Cases
TMF622 v5 Use Cases
TMF629 v4 Use Cases
TMF637 v4 Use Cases
TMF648 v4 Use Cases
TMF667 v4 Use Cases
TMF671 v4 Use Cases
TMF679 v5 Use Cases
Known Issues
FAQ
In general, we can consider the various use cases listed based on the operation you want to perform.
Starting from the Winter ’27 release, only the Direct Access option will be supported. The MuleSoft gateway option will be deprecated, and customers must update their integrations to use the Connect/Apex REST endpoints for continued access to the inbound APIs.
Important
It is assumed that you have completed the following.
Following block diagram provides a sequence of operations involved.

| I want to | Request Type | Example URL |
|---|---|---|
| Retrieve and display details of a particular document. | GET by ID | {https NOTE: For invalid product order ID, you will receive HTTP 404 error. |
| Based on the provided filter values, retrieve and display details of a particular document ID. | GET List by Filters | {https NOTE: The requested fields will be part of output, if they have value. |
| List all the documents present in the system. | GET List | {https |
| List all the documents present in the system based on the provided field values. | GET List by Fields | {https NOTE: The requested fields will be part of output, if they have value. |
| List documents based on criteria, limit the number of product orders to a maximum of specified limit, and display results from the page specified by offset. | GET List by Limit and Offset | {https |
| Create a new document by providing the required details. | POST | {https |
Consider you want to retrieve details of a particular product order. For example, document ID = 068xx0000004CQmAAM.
https://vlocity-1f5-dev-ed.develop.my.salesforce.com/services/data/v63.0/connect/comms/document/v4/document/068xx0000004CQmAAM
1{
2 "id": "068xx0000004CQmAAM",
3 "href": "/connect/comms/document/v4/document/068xx0000004CQmAAM",
4 "name": "Testing 2",
5 "documentType": "LINK",
6 "description": "sample description",
7 "status": "PUBLISHED - PRIVATE",
8 "creationDate": "Wed Oct 23 11:47:10 GMT 2024",
9 "lastUpdate": "Wed Oct 23 11:47:11 GMT 2024",
10 "@type": "Document",
11 "contentDocumentId": "069xx0000004CIiAAM",
12 "attachment": [
13 {
14 "attachmentType": "url",
15 "url": "https://www.amazon.co.uk/via-667-post"
16 }
17 ]
18}Consider you want to retrieve details documents present in the system based on the applied filter.
https://vlocity-1f5-dev-ed.develop.my.salesforce.com/services/data/v63.0/connect/comms/document/v4/document?name=Testing
1[
2 {
3 "attachment": [
4 {
5 "attachmentType": "url",
6 "url": "https://www.amazon.co.uk/via-667-post"
7 }
8 ],
9 "documentType": "LINK",
10 "@type": "Document",
11 "lastUpdate": "Wed Oct 23 11:15:08 GMT 2024",
12 "name": "Testing",
13 "description": "sample description",
14 "id": "068xx0000004CDsAAM",
15 "href": "/connect/comms/document/v4/document/068xx0000004CDsAAM",
16 "creationDate": "Wed Oct 23 11:15:08 GMT 2024",
17 "status": "PUBLISHED - PRIVATE",
18 "contentDocumentId": "069xx0000004CIiAAM",
19 },
20 {
21 "attachment": [
22 {
23 "attachmentType": "url",
24 "url": "https://www.amazon.co.uk/via-667-post"
25 }
26 ],
27 "documentType": "LINK",
28 "@type": "Document",
29 "lastUpdate": "Wed Oct 23 11:20:25 GMT 2024",
30 "name": "Testing",
31 "description": "sample description",
32 "id": "068xx0000004CFUAA2",
33 "href": "/connect/comms/document/v4/document/068xx0000004CFUAA2",
34 "creationDate": "Wed Oct 23 11:20:25 GMT 2024",
35 "status": "PUBLISHED - PRIVATE",
36 "contentDocumentId": "069xx0000004CIiAAN",
37 }
38]Consider there are multiple documents in the system and you want to list all of them.
https://vlocity-1f5-dev-ed.develop.my.salesforce.com/services/data/v63.0/connect/comms/document/v4/document
1[
2 {
3 "attachment": [
4 {
5 "attachmentType": "url",
6 "url": "https://www.amazon.co.uk/via-667-post"
7 }
8 ],
9 "documentType": "LINK",
10 "@type": "Document",
11 "lastUpdate": "Wed Oct 23 11:15:08 GMT 2024",
12 "name": "Testing",
13 "description": "sample description",
14 "id": "068xx0000004CDsAAM",
15 "href": "/connect/comms/document/v4/document/068xx0000004CDsAAM",
16 "creationDate": "Wed Oct 23 11:15:08 GMT 2024",
17 "status": "PUBLISHED - PRIVATE",
18 "contentDocumentId": "069xx0000004CIiAAM",
19 },
20 {
21 "attachment": [
22 {
23 "attachmentType": "url",
24 "url": "https://www.amazon.co.uk/via-667-post"
25 }
26 ],
27 "documentType": "LINK",
28 "@type": "Document",
29 "lastUpdate": "Wed Oct 23 11:20:25 GMT 2024",
30 "name": "Testing",
31 "description": "sample description",
32 "id": "068xx0000004CFUAA2",
33 "href": "/connect/comms/document/v4/document/068xx0000004CFUAA2",
34 "creationDate": "Wed Oct 23 11:20:25 GMT 2024",
35 "status": "PUBLISHED - PRIVATE",
36 "contentDocumentId": "069xx0000004CIiAAN",
37 }
38]Consider you want to retrieve all the documents present in the system with provided field values.
https://vlocity-1f5-dev-ed.develop.my.salesforce.com/services/data/v63.0/connect/comms/document/v4/document?fields=name,status,description,creationdate,lastupdate,documenttype
1[
2 {
3 "@type": "Document",
4 "lastUpdate": "Tue Oct 22 09:41:11 GMT 2024",
5 "name": "Test Document",
6 "id": "068xx0000004C92AAE",
7 "href": "/connect/comms/document/v4/document/068xx0000004C92AAE",
8 "creationDate": "Tue Oct 22 09:41:11 GMT 2024",
9 "status": "PUBLISHED - PRIVATE"
10 },
11 {
12 "@type": "Document",
13 "lastUpdate": "Wed Oct 23 05:05:46 GMT 2024",
14 "name": "bazel org.postman_environment_one",
15 "id": "068xx0000004CAeAAM",
16 "href": "/connect/comms/document/v4/document/068xx0000004CAeAAM",
17 "creationDate": "Wed Oct 23 05:05:46 GMT 2024",
18 "status": "PUBLISHED - PRIVATE"
19 },
20 {
21 "@type": "Document",
22 "lastUpdate": "Wed Oct 23 11:06:29 GMT 2024",
23 "name": "Testing 1",
24 "description": "sample description",
25 "id": "068xx0000004CCGAA2",
26 "href": "/connect/comms/document/v4/document/068xx0000004CCGAA2",
27 "creationDate": "Wed Oct 23 11:06:27 GMT 2024",
28 "status": "PUBLISHED - PRIVATE"
29 }
30]Consider you want to retrieve list of documents and apply required pagination query.
https://vlocity-1f5-dev-ed.develop.my.salesforce.com/services/data/v63.0/connect/comms/document/v4/document?pageLimit=2&offset=3
NOTE: This request will display a list of records with a maximum of 2 records displayed from 3rd record.
1[
2 {
3 "attachment": [
4 {
5 "attachmentType": "url",
6 "url": "https://www.amazon.co.uk/via-667-post"
7 }
8 ],
9 "documentType": "LINK",
10 "@type": "Document",
11 "lastUpdate": "Wed Oct 23 11:15:08 GMT 2024",
12 "name": "Testing",
13 "description": "sample description",
14 "id": "068xx0000004CDsAAM",
15 "href": "/connect/comms/document/v4/document/068xx0000004CDsAAM",
16 "creationDate": "Wed Oct 23 11:15:08 GMT 2024",
17 "status": "PUBLISHED - PRIVATE",
18 "contentDocumentId": "069xx0000004CIiAAM",
19 },
20 {
21 "attachment": [
22 {
23 "attachmentType": "url",
24 "url": "https://www.amazon.co.uk/via-667-post"
25 }
26 ],
27 "documentType": "LINK",
28 "@type": "Document",
29 "lastUpdate": "Wed Oct 23 11:20:25 GMT 2024",
30 "name": "Testing",
31 "description": "sample description",
32 "id": "068xx0000004CFUAA2",
33 "href": "/connect/comms/document/v4/document/068xx0000004CFUAA2",
34 "creationDate": "Wed Oct 23 11:20:25 GMT 2024",
35 "status": "PUBLISHED - PRIVATE",
36 "contentDocumentId": "069xx0000004CIiAAN",
37 }
38]Consider you want to create a new document.
NOTE:
name, attachment.url.https://vlocity-1f5-dev-ed.develop.my.salesforce.com/services/data/v63.0/connect/comms/document/v4/document
1{
2 "name": "Testing 2",
3 "description": "sample description",
4 "attachment": [
5 {
6 "url": "<url-of-the-actual-document-stored-somewhere>"
7 }
8 ]
9}1{
2 "id": "068xx0000004CSOAA2",
3 "href": "/connect/comms/document/v4/document/068xx0000004CSOAA2",
4 "name": "Testing 2",
5 "documentType": "LINK",
6 "description": "sample description",
7 "status": "PUBLISHED - PRIVATE",
8 "creationDate": "Thu Oct 24 07:39:51 GMT 2024",
9 "lastUpdate": "Thu Oct 24 07:39:51 GMT 2024",
10 "@type": "Document",
11 "contentDocumentId": "069xx0000004CIiAAM",
12 "attachment": [
13 {
14 "attachmentType": "url",
15 "url": "<url-of-the-actual-document-stored-somewhere>"
16 }
17 ]
18}